850 bd Sébastien Brant
67405 ILLKIRCH CEDEX
director of publication Philippe Robin
The European Commission provides an online dispute resolution (OS) platform. This platform is available at http://ec.europa.eu/consumers/odr/ . As a client, you always have the possibility to contact the arbitration board of the European Commission. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.